The Effect of Emotional Intelligence on Caring Behaviors Among Psychiatric Nurses in Greece: Emotional Intelligence and Caring Behaviors in Mental Healthcare

Abstract

The effect of emotional intelligence in the field of mental health is of particular interest, as it is an intensely emotional field. The nursing staff has as an object the healthcare of people with mental problems, where emotions and their management are key factors. The purpose of this study was to investigate the levels of emotional intelligence and caring behaviors among mental health nurses as well as the correlation between these variables. In this cross-sectional study, 191 nurses completed the tools Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF) and the Caring Behaviors Inventory-24 scale (CBI-24) for assessing the degree of emotional intelligence and caring behaviors, respectively. Demographic and job characteristics were recorded. Results: The results showed that the majority of participants were female and the average age was 44.69 years. According to the total but also the individual scoring of the TEIQue-SF, emotional intelligence was found to be at a relatively high level (total mean: 4.92) and was associated directly (r = 0.448, p < 0.001) with the frequency of caring behaviors of the CBI-24 which was found to be at a fairly high level (total mean 5.08). The study findings showed that as the overall emotional intelligence increased, the frequency of occurrence and the importance of behavioral behaviors increased. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.