Forming Smart Governance under a City Digital Transformation Strategy-findings from Greece and ICC

Abstract

Digital transformation (DT) is a complex process for cities, which demands both the dedicated role of the local government and the engagement, but also the commitment of the local ecosystem to a commonly agreed strategy. Digital Transformation affects both the city ecosystem and digitally transforms local government into a smart government (SG). European Commission launched its Digital (DCC) and Intelligent Cities Challenge (ICC) initiatives to provide cities with guidance and support to design and implement corresponding digital transformation strategies. This work-in-progress paper aims to present the updates from the strategic planning process for the city's digital transformation that was followed by a famous smart city-The city of Trikala in central Greece. Useful evidence is depicted about the different stakeholders' perspectives and priorities within the city's digital transformation process. Moreover, findings show how local government is digitally transformed into a Smart Government via prioritizing data openness and community engagement. © 2022 ACM.