dc.contributor.advisor | Gerogiannis, Vasileios | en |
dc.creator | Papadopoulou, Sotiria | en |
dc.date.accessioned | 2020-07-12T09:23:42Z | |
dc.date.available | 2020-07-12T09:23:42Z | |
dc.date.issued | 2012 | |
dc.identifier.other | 20924 | |
dc.identifier.uri | http://hdl.handle.net/11615/52894 | |
dc.identifier.uri | http://dx.doi.org/10.26253/heal.uth.8856 | |
dc.description.abstract | By using the Fuzzy Cognitive Map (FCM) approach based on a survey of 40 current and potential smartphone users, this dissertation reports the factors affecting smartphone user satisfaction, highlights the relationships and the strength of each relationshi | en |
dc.language.iso | en | en |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | en |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | en |
dc.subject | customer satisfaction | en |
dc.subject | smartphones | en |
dc.title | Evaluating new technologies: Measuring customer satisfaction towards smartphones | en |
dc.type | masterThesis | en |
heal.recordProvider | Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης | el |
heal.academicPublisher | ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων. | el |
heal.academicPublisherID | teilar | |
heal.fullTextAvailability | TRUE | en |
dc.rights.accessRights | free | en |