Customer satisfaction in the Greek hotel industry

dc.contributor.advisor	Δε διατίθεται	el
dc.creator	Karipidou, Despina	en
dc.date.accessioned	2020-07-12T09:23:40Z
dc.date.available	2020-07-12T09:23:40Z
dc.date.issued	2011
dc.identifier.other	20915
dc.identifier.uri	http://hdl.handle.net/11615/52885
dc.identifier.uri	http://dx.doi.org/10.26253/heal.uth.8847
dc.description.abstract	This study is about customers’ satisfaction and service quality in the hotel industry. The research was carried out at three 5 star hotels located in Alexandroupolis, a city of northeastern Greece. The research is based on quantitative approach, but it al	en
dc.language.iso	en	en
dc.rights	Attribution-NonCommercial-NoDerivatives 4.0 International	en
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	en
dc.subject	service quality	en
dc.subject	customer satisfaction	en
dc.title	Customer satisfaction in the Greek hotel industry	en
dc.type	masterThesis	en
heal.recordProvider	Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης	el
heal.academicPublisher	ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων.	el
heal.academicPublisherID	teilar
heal.fullTextAvailability	TRUE	en
dc.rights.accessRights	free	en

Attribution-NonCommercial-NoDerivatives 4.0 International