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Αποτελέσματα 1-3 από 3
Identifying organizational culture and subcultures within Greek public hospitals
(2008)
Purpose - Since organizational culture is undoubtedly critical in a highly competitive era, the purpose of this paper is to identify the core culture dimensions that exist within Greek public hospitals and examine inherent ...
Exploring civic virtue and turnover intention during organizational changes
(2008)
Mergers and acquisitions (M&A) are probably the most common strategic manoeuvres in business. Given the critical importance of human factors for their success, this study aims to enhance understanding of employee reactions ...
The impact of internal service quality on customer service behaviour: Evidence from the banking sector
(2008)
Purpose - The increasing importance of customer satisfaction is uncontested. Yet, banks are currently facing another major challenge, meeting the changing needs of customers. For this reason, the present study aims to ...