Assessment E-service Quality of Travel Sites
Mostra/
Supervisor name
Santouridis, Ilias
Data
2012Language
en
Soggetto
Access
free
Abstract
The aim of this study is to verify the applicability of the e-service quality measurement through E-S-QUAL model and its factor structure in the framework of travel sites. In addition, it examines if hedonic factors (enjoyment and design), which we added
Academic publisher
ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων.
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Except where otherwise noted, this item's license is
described as
Attribution-NonCommercial-NoDerivatives 4.0 International