Πλοήγηση ανά Συγγραφέα "Zervea E., Apostolakis I., Malliarou M., Sarafis P."
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Organizational culture and resistance to change in the chania general hospital. Upgrade of service quality
Zervea E., Apostolakis I., Malliarou M., Sarafis P. (2021)OBJECTIVE Assessment of the possibility of applying a new model of management (Total Quality Management) in the General Hospital of Chania in Crete, aimed at upgrading service quality. METHOD The present organizational ...