Customer satisfaction in the Greek hotel industry

dc.contributor.advisor	Δε διατίθεται	el
dc.creator	Karipidou, Despina	en
dc.date.accessioned	2020-07-12T09:23:40Z
dc.date.available	2020-07-12T09:23:40Z
dc.date.issued	2011
dc.identifier.other	20915
dc.identifier.uri	http://hdl.handle.net/11615/52885
dc.identifier.uri	http://dx.doi.org/10.26253/heal.uth.8847
dc.description.abstract	This study is about customers’ satisfaction and service quality in the hotel industry. The research was carried out at three 5 star hotels located in Alexandroupolis, a city of northeastern Greece. The research is based on quantitative approach, but it al	en
dc.language.iso	en	en
dc.rights	Attribution-NonCommercial-NoDerivatives 4.0 International	en
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	en
dc.subject	service quality	en
dc.subject	customer satisfaction	en
dc.title	Customer satisfaction in the Greek hotel industry	en
dc.type	masterThesis	en
heal.recordProvider	Πανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησης	el
heal.academicPublisher	ΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων.	el
heal.academicPublisherID	teilar
heal.fullTextAvailability	TRUE	en
dc.rights.accessRights	free	en

Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 International