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dc.contributor.advisorΔε διατίθεταιel
dc.creatorKaripidou, Despinaen
dc.date.accessioned2020-07-12T09:23:40Z
dc.date.available2020-07-12T09:23:40Z
dc.date.issued2011
dc.identifier.other20915
dc.identifier.urihttp://hdl.handle.net/11615/52885
dc.identifier.urihttp://dx.doi.org/10.26253/heal.uth.8847
dc.description.abstractThis study is about customers’ satisfaction and service quality in the hotel industry. The research was carried out at three 5 star hotels located in Alexandroupolis, a city of northeastern Greece. The research is based on quantitative approach, but it alen
dc.language.isoenen
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectservice qualityen
dc.subjectcustomer satisfactionen
dc.titleCustomer satisfaction in the Greek hotel industryen
dc.typemasterThesisen
heal.recordProviderΠανεπιστήμιο Θεσσαλίας - Βιβλιοθήκη και Κέντρο Πληροφόρησηςel
heal.academicPublisherΤΕΙ Θεσσαλίας. Τμήμα Διοίκησης Επιχειρήσεων.el
heal.academicPublisherIDteilar
heal.fullTextAvailabilityTRUEen
dc.rights.accessRightsfreeen


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Attribution-NonCommercial-NoDerivatives 4.0 International
Excepto si se señala otra cosa, la licencia del ítem se describe como Attribution-NonCommercial-NoDerivatives 4.0 International