Now showing items 1-10 of 955
Customer Satisfaction and Service Quality in Alpha Bank
The purpose of this dissertation is to measure customer satisfaction and service quality provided by Alpha bank.
Meta Web Crawler for Information Retrieval on the client side
The Internet is a chaotic source of information that everyone can access. In most cases it is impossible for someone to retrieve specific information by just browsing at random websites. To address this problem many ...
Factors affecting the financial implementation of 3rd Community Support Framework projects: The Final Beneficiaries and Managing Authority point of view of a Greek Regional Operational Program
The 3rd Community Support Framework contribution to the economic development of Greece and its convergence with the most developed European Union countries has been broadly acknowledged as important.
Designing and Implementing the CROP Reference Architecture for Learning Objects: The CROP Editor
The evolution of technology and growth of knowledge over various scientific and non scientific fields of interest leads to the need of knowledge transfer and distribution using more effective solutions that can overcome ...
The protection of the employees in the event of transfers of undertakings in European and Greek Labour Law
The subject of the present research is the study, in the light of the European and Greek labour law, of the institution of the employer change in its most important manifestation, the undertaking’s transfer. Furthermore, ...
Corporate hedging and implementation of international financial reporting standards; Effects on UK financial performance
The primary objective of this paper is to identify factors that affect the adoption rate of I.F.R.S.s for firms listed in the London Stock Exchange, the post adoption effects, as well as the financial characteristics that ...
A strategic analysis of the Greek Mobile Telecoms Industry: assessment of the Industry structure and forecast of future developments
The global spread of mobile telephony within the last decade has been nothing short of phenomenal. The most impressive is the fact that in recent years, global mobile telephony has experienced spectacular demand growth ...
Customers' perceptions of service quality; Evidence from 5 five-star hotels in Athens
The purpose of the present study was to examine and describe hotel customers' perceptions of service quality and their overall satisfaction in five-star hotels located in Athens, Greece using the SERVPERF instrument from ...
The effect and the role of e-commerce, e-logistics: Research on South Eastern Europe companies
Nowadays, the intense complexity and polymorph is of the most important issues that characterize companies’ activities. More specifically, the companies’ activities are influenced of new prospects and knowledge that enrich ...
The Contribution of Performance Appraisal System on Employee Levels of Emotional Exhaustion and Job Performance
The purpose of this study is to examine the contribution of the three aspects of Performance Appraisal (PA) system on employees’ levels of emotional exhaustion and job performance. Moreover, it is examined the impact of ...