Auflistung Βιβλιοθήκη & Κέντρο Πληροφόρησης Nach Schlagwort "e-service quality"
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Assessment E-service Quality of Travel Sites
(2012)The aim of this study is to verify the applicability of the e-service quality measurement through E-S-QUAL model and its factor structure in the framework of travel sites. In addition, it examines if hedonic factors ...