Auflistung Nach Schlagwort "SERVICE QUALITY"
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Customers' cognitive patterns of assurance: a dual approach
(2013)Assurance has been identified as a key service quality dimension but has not attracted theoretical and empirical attention on a distinct basis. The present pilot study adopts both qualitative and quantitative methods to ... -
Predicting intention to participate in outdoor recreation programs from behavioral variables
(2006)This study aimed to investigate the degree to which specific behavioral variables can predict future intentions to participate in outdoor recreational programs. One hundred and eighty seven (N=187) individuals (98 men and ... -
Psychometric Evaluation of the Team Identification Scale among Greek Sport Fans: A Cross-validation Approach
(2010)The aim of the present study was to explore the multidimensional nature of sport team identification. More specifically, the study tested the psychometric properties of the Team Identification Scale (TIS) among Greek sport ...