Listar por tema "Banks"
Mostrando ítems 1-2 de 2
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Banks' lending behavior and monetary policy: Evidence from Sweden
(2012)The main purpose of this paper is to investigate the aggregate data about bank loans which may hide significant information about the monetary transmission mechanism. This study, by disaggregating bank loans data and using ... -
The impact of internal service quality on customer service behaviour: Evidence from the banking sector
(2008)Purpose - The increasing importance of customer satisfaction is uncontested. Yet, banks are currently facing another major challenge, meeting the changing needs of customers. For this reason, the present study aims to ...